TESTIMONIALS

"I cannot think of anything that does not impress me about Smith & Schaefer. I've worked with them for three years and am extremely pleased with their customer service and adaptability. Some projects require extra steps and precautions because we are a military client. The installers they hire always come prepared to meet or exceed our strict infection control standards with no questions asked. We're generally pleased with the end result and their ability to work with our customers on what can be complicated demands at times. They always handle every aspect of the project with courtesy and professionalism, down to the smallest details. Smith & Schaefer is my favorite furniture vendor for a reason-they are personable, innovative, and their overall speed of service is wonderful. I would highly recommend them to anyone."
~ Leana Himes, Medical Equipment and Management Office, Wright-Patterson Air Force Base

 

"We've had a relationship with Smith & Schaefer for years, they know our facility and they have formed personal relationships with the people who work here. We value their opinion, expertise and most of all their character."
~ Richard Perkinson, The Christ Hospital, Divisional Director Facility Management

 

"Smith & Schaefer's customer service is very responsive and quick. At design meetings their representatives are very knowledgeable, quick to provide many options, resourceful and willing to accommodate all needs that are presented. They are very easy to work with and help coordinate the smaller details from drawings that are often overlooked. Smith & Schaefer helps me know what elements will work together for each project we work on."
~Brian Danyi, Architect, Champlin Architecture

"Smith & Schaefer is extremely open to looking at creative ways to fix problems or address unique needs we have. Their representatives are easy to talk with, and very understanding. Smith & Schaefer is very good at knowing what works best for the patient and they present ideas rather than waiting for direction.

  "I like that their representatives are up front, ethical and honest without any hidden agenda. It is very much a collaborative effort, and working with Smith & Schaefer has always been very easy. Their design team did a great job with my office and gave me a plethora of options for organization and provided me with something that was aesthetically pleasing and functional. Their sales team and representatives know the product line extremely well and suggest solutions and options for any problems that might come up. They’re always looking out for our best interests."
~ Karen Miller, RN, Clinical Manager, The Christ Hospital

 

"Smith & Schaefer is able to understand what the customer wants and translate that into products, equipment and interior design. Each customer has a different taste and I think it’s important that the interior designer is able to cut through that and come up with a design that’s pleasing, compatible and reflects the customer’s needs and desires."
~ John T. Sherron, P.E. CHFM, Director, Building Services, McCullough-Hyde Memorial Hospital

 

"Smith & Schaefer has worked with us in design development, product implementation and follow up. They’ve really completed an immense amount of work for us and were well orchestrated in the delivery process from start to finish. They offer quality products and we were really pleased with their Herman Miller line they offered us. Their project managers are phenomenal with following through and the array of services provided, while being responsive to our needs throughout the opening of the building.

"They were extremely competitive as far as pricing and their low prices are enhanced by all the other elements they offer. Working with Smith & Schaefer is completely different from other vendors because they identify potential problems, suggest solutions and are very responsive to our needs even after the project is complete."
~ Ron Rohlfing, Vice President of Hospital Operations, West Chester Medical Center